97% of the first-time customers rely on online business reviews before making a purchase. A reduction of just one star on Yelp can reduce business profits by 9%, according a study published by Harvard Business School, 2020. So, what makes a business reliable enough in the digital space? The answer is, effective online reputation management strategy. At Bison Creations, we take your business reputation above anything and everything. It is a prime part of our social media management.
67% small businesses have suffered major customer decline in 2019 due to poor rating online. Fake reviews, false information about a brand, negative ratings, false news, or even incorrigible trolling can get out of hands if managed without a strategy. It is a dense process, which a majority of businesses do not figure out, hence the loss. Our expert online reputation management for small businesses help remove the false news or negative links along with improving the customer rating. We help you build brand authority from scratch, or fix damaged brand reputation with our professional ORM services.